Frequently Asked Questions
Everything you need to know about your Winston Collection gear.
What materials are used in Winston Collection products?
We use premium, tour-grade synthetic and genuine leathers, along with high-performance moisture-wicking fabrics to ensure durability and comfort on the field or course.
How long does shipping take for custom orders?
Standard items ship within 2-3 business days. Custom-embroidered or bespoke sports gear typically requires 10-14 business days for production before shipment.
Do you offer international shipping?
Yes, Winston Collection ships worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location.
What is your return policy for sports equipment?
We accept returns on unused, non-customized items within 30 days of purchase. Please note that personalized or custom-made products are final sale.
How should I care for my Winston Collection gear?
To maintain the longevity of your gear, we recommend wiping leather items with a damp cloth and mild soap. Avoid machine washing headcovers or leather accessories.
Can I place a bulk order for my team or club?
Absolutely. We offer competitive volume pricing for sports teams, country clubs, and corporate events. Please contact our sales team for a custom quote.